New Orleans Hamburger and Seafood Company
4141 St. Charles Avenue
New Orleans, LA 70115
Recently, my family was visiting the city and wanted to get together for lunch. They asked my suggestion for somewhere to dine, but because I am local and they were visiting, I felt that they should be given the opportunity to choose. I informed them that anywhere they decided would be fine with me. Honestly, I must say when the reply was New Orleans Hamburger & Seafood Company I thought that maybe I should had chosen.
We agreed on a time and which location we would meet. I was happy when I was given the St. Charles Avenue address thinking that if the food was not all that great, a ride in route down the avenue is always picturesque and adventuresome. We were in perfect sync, all arriving at the same time. I approached the counter to decide on my order, but was quickly greeted by a waitress and ushered to a table which was large enough to accommodate our party. We were all given menus and told to take our time deciding and that a waitress would be right over to take our drink orders. What a pleasant surprise! This was unlike my last visit and the reason why New Orleans Hamburger and Seafood Company never really appealed to me. I somehow always felt rushed having to glance over a menu and placing an order at a counter. My indecisiveness always caused the line behind me to grow and I am sure the cashiers were not happy as I would change my order several times before I would get it right. With the ordering from my table concept, I felt more at ease and able to not only study the menu and look around at the other diner’s choices, but also to discuss with my table members the selections we would all make.
As the waitress made her way around the table, some people knew exactly what they wanted. Others were undecided. I must commend the waitress on her ability to be cordial and make small talk even though we were taking forever. I decided on the jumbo shrimp platter (my favorite to eat here because the shrimp are deveined), substituting my fries for onion rings. Don’t really know if I would do this again, because I felt that the cost should not have been the additional price of $5.00+ for the rings. Although I have known this Company to serve wonderful gourmet burgers, the only person in our party to make this choice was a young nephew. From the looks of his plate, he enjoyed it because there was no indication that a burger was ever on his plate.
The wait staff constantly visited our table asking if we needed drink refills and assuring us that our orders were on the way out. The appetizer that was ordered, boudin balls, were brought out and the recipients commented on their tastiness. Shortly after, the main courses were delivered and some sampled the different selections. I did not hear complaints from anyone. I must say that I was totally pleased with my jumbo shrimp plate. It consisted of a dozen fried shrimp, coleslaw, onion rings (I substituted my fries), 2 hush-puppies, buttered French bread, plus tartar and cocktail sauce. It was totally filling even after sharing at least half of the shrimp and onion rings. There were no complaints on the taste of any of the wide variety of dishes that were ordered. Unfortunately, one diner did not receive their order and we believe that there was a misunderstanding when the orders were taken. Mistakes do happen, and I must say, the manager stepped in and her order was placed and was complimentary because of the screw up. There was such an abundance of food at the table, it was requested as a to go order and it was promptly prepared.
The St. Charles Avenue Location
New Orleans Hamburger and Seafood Company is child-friendly and a great place for family dinners. The St. Charles location also has a bar and televisions for sports viewing. Also available is an oyster bar. There is also a bar with dressings for sandwiches or burgers (tomatoes, lettuce, pickles, etc.) Don’t forget to save room for the lagniappe vanilla ice cream cone. I suppose guests were really taking advantage of this freebie, because for the first time I noticed a” one per customer” sign posted near the ice cream machine. In my opinion, this is my favorite location. I am not sure whether the other locations have adopted this style order taking. If you are able, grab a table near the window and you can watch the hustle and bustle of the streetcars and people along the avenue. There are others locations in New Orleans (French Quarter and Clearview Parkway in Elmwood). The surrounding areas are also home to several locations (Metairie, Harvey, Houma, Laplace, and Mandeville). If you require take-out, you can call and order in advance. I would definitely recommend the St. Charles location to anyone looking for a child-friendly restaurant with a menu of variety. In my opinion, New Orleans Hamburger and Seafood Company earns 4 fleurs-de-lis for its taste, wait staff, and wide variety of menu selections that pleases all tastes.
~ NOLA Roux